Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — monthly or yearly. You do not need to give a reason.

Try before you pay

Every account starts with a 14-day free trial and no card is required, so you can see whether the app fits your family before you pay anything.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request one, visit paddle.net with the email address you used at checkout, or email us at support@thehomeschoolday.com and we will arrange it for you.

Approved refunds are returned to the original payment method. Your bank may take a few business days to show the credit.

Cancelling your plan

You can cancel at any time from Settings. Cancelling stops future renewals, and your access continues until the end of the period you have already paid for. After that your account stays open in a view-and-export mode, so you can always read, print and download the records you have built.

Renewals

If a renewal charge catches you by surprise, get in touch within 30 days of that charge and we will make it right.